Our Services
Your partner to develop and implement more profitable customer-centric strategies in a digital world
Go-to-Market Strategy,
Customer Value Management
and digitalization
Deepen customer insights. Develop
advanced segmentation models. Unlock growth through innovations,
differentiated value propositions and
business models. Marketing and business plan
CRM and
Data Analytics
Optimize customers contact management to maximize customers lifetime value.
Marketing / Sales
/ CVM Excellence
Transformation Program
Deploy Marketing, Sales and Customer Value Management excellence globally or regionally.
Advanced
Customer Value
Modelling
Understand the monetary value of your offer for your customers compared to your customers' next best alternatives. Optimize value-based pricing, value proposition and sales conversion.
Customer Centric
Roadmap
Develop a roadmap of initiatives impacting all aspects of the operating model. Put the customer more at the center of your organization operating model.
Customer Experience
Mapping and Optimization
in a digital world
Optimize customer experience as key factor of loyalty and acquisition. Implement initiatives to improve experience across all touchpoints, maximize revenue, profitability
and reduce the costs
Digital Marketing
Strategy
Transform into modern Marketing to
improve awareness, leads generation
through content and engagement, data and analytics, process and execution, people and organization, platforms and automation.
Contact Us
Xavier Cressan
Founder Client DNA
​
+41788097937
Siebenmatten 9, 5032 Rohr, Switzerland