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Creating value through digitalization, transformation & innovation.

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Our Services

Your partner to develop and implement more profitable customer-centric strategies in a digital world

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Go-to-Market Strategy,
Customer Value Management
and digitalization

Deepen customer insights. Develop
advanced segmentation models. Unlock growth through innovations,
differentiated value propositions and
business models. Marketing and business plan

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CRM and
Data Analytics

Optimize customers contact management to maximize customers lifetime value.

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Marketing / Sales
/ CVM Excellence
Transformation Program

Deploy Marketing, Sales and Customer Value Management excellence globally or regionally.

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Advanced
Customer Value
Modelling

Understand the monetary value of your offer for your customers compared to your customers' next best alternatives. Optimize value-based pricing, value proposition and sales conversion.

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Customer Centric
Roadmap

Develop a roadmap of initiatives impacting all aspects of the operating model. Put the customer more at the center of your organization operating model.

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Customer Experience
Mapping and Optimization
in a digital world

Optimize customer experience as key factor of loyalty and acquisition. Implement initiatives to improve experience across all touchpoints, maximize revenue, profitability
and reduce the costs

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Digital Marketing
Strategy

Transform into modern Marketing to
improve awareness, leads generation
through content and engagement, data and analytics, process and execution, people and organization, platforms and automation.

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Contact Us

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Xavier Cressan

Founder Client DNA

​

+41788097937

xavier.cressan@clientdna.net

www.clientdna.net

Siebenmatten 9, 5032 Rohr, Switzerland 

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Copyright © 2019 Xavier Alfred Cressan. All rights reserved.

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